No, you cannot submit the SG Arrival Card (SGAC) at the airport as a primary method. The digital immigration document must be completed online before arriving in Singapore. The SGAC replaced the paper disembarkation/embarkation card on 27 March 2020 and is free of charge. UK travellers must submit it within 3 days before arrival via the ICA e-Service or MyICA Mobile app to avoid delays at immigration clearance.
Can I Complete the SG Arrival Card at Changi Airport?
ICA requires online submission before landing – no dedicated on-arrival submission counter exists at Changi Airport. Unprepared travellers have four fallback options:
- Self-submit via phone – connect to #WiFi@Changi (free, no registration) and complete the form at the ICA SGAC e-Service; expect 5-10 minutes.
- Immigration Hall tablets – available before entry gates per traveller reports on TripAdvisor (22 January 2026); not guaranteed. Server propagation takes 1-2 minutes after submission.
- ICA officer assistance – approach the immigration counter; officers may assist at their discretion. ICA’s 24-hour automated service is available at +65 6391 6100.
- Risk of denial – failure to submit the SG Arrival Card may result in denied entry into Singapore.
Peak-hour congestion from multiple wide-body arrivals may increase tablet wait times. ICA states the SGAC must be submitted online prior to arrival; no on-arrival submission counters are available at checkpoints.
How and When to Submit the SG Arrival Card
The free SG Arrival Card must be submitted within 3 days of arrival (arrival day = Day 1) via the ICA e-Service, MyICA Mobile app (free download from App Store and Google Play), or the Visit Singapore Travel Guide App (under “Essential Information” > “SG Arrival Card”).
Go to eservices.ica.gov.sg/sgarrivalcard
eservices.ica.gov.sg/sgarrivalcard
Select “Foreign Visitors”
Choose the correct traveller category.
Enter passport details
Number, name, nationality, expiry.
Enter flight details
Flight number, arrival date.
Enter accommodation address in Singapore
Provide your place of stay.
Complete the electronic health declaration
Fill in the required health information.
Submit and receive acknowledgement email
A PDF containing a QR code will be sent to you.
One person can submit the SG Arrival Card on behalf of a group for a single trip; each member needs individual passport details entered. UK travellers on 12-13 hour flights can pre-fill the form using the MyICA Mobile app offline draft feature and submit via #WiFi@Changi upon landing. The MyICA Mobile app also saves traveller profiles, auto-populating details for subsequent trips to Singapore.
UK Entry Rules: SG Arrival Card vs Visa
SGAC ≠ visa. UK citizens: visa-free ≤30 days, but the SG Arrival Card is mandatory. UK passport holders require a passport valid for a minimum of 6 months from the date of entry. Travellers who have visited yellow fever risk countries in the past 6 days must present a Yellow Fever Vaccination Certificate upon arrival to an ICA officer.
FAQ
What happens if I forget to submit the SG Arrival Card before arriving in Singapore?
You may be denied entry or face significant delays at Changi Airport. An ICA officer may process your entry at their discretion, but there is no guaranteed on-arrival submission channel. Delay ~10-15 min if using a terminal tablet or phone; worst case is entry denial.
How early can I fill in the Singapore Arrival Card?
Earliest 3 days before arrival (day of arrival = Day 1). Example: arriving 10 October → earliest submission is 8 October. You cannot submit earlier – the system will not accept it.
Do I need internet access at Changi Airport to submit the arrival card?
Yes, the SGAC is digital-only. Use Changi Airport’s free public Wi-Fi (#WiFi@Changi), mobile data, or an eSIM to submit on your phone.
Can I use a QR code for my Singapore arrival card?
The QR code appears in the confirmation PDF after successful submission – it is a receipt, not a submission method. Automated immigration lanes at Changi use biometrics (fingerprints, facial, iris) for primary verification.
Can I update my SG Arrival Card after submitting it?
Yes, use the “Update SGAC” feature on the ICA e-Service at eservices.ica.gov.sg/sgarrivalcard. False declarations may result in prosecution under the Infectious Diseases Act.
Do I need to submit the SGAC if I am transiting through Changi Airport?
Airside transit without immigration clearance → exempt. Clearing immigration (baggage, overnight stay, terminal change) → must submit the SG Arrival Card.
Can I submit the SG Arrival Card for my family?
Yes, one person can submit for a group (single trip only) via the ICA e-Service. Enter each member’s passport details.
Is there a fee to complete the Singapore Arrival Card?
No, the SG Arrival Card is free of charge via the ICA e-Service or MyICA Mobile app. Any commercial website demanding a fee is an unaffiliated third-party service not endorsed by ICA.
How long is the SGAC valid?
The SG Arrival Card is valid for a single entry. Visit Pass validity (how long you can stay) is set by the ICA officer at immigration – different from visa validity. A new SGAC is required for re-entry.
Last updated: 15 September 2026. Immigration rules may change without notice; always verify with ICA (ica.gov.sg) before travel. This article is for informational purposes only.
